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This
page last reviewed June 27, 2008.
| The Ombudsman is where small and large businesses,
trade associations, and individual community members turn to for
assistance with all aspects of the regulatory process. Contact Kathleen
Quetin, Ombudsman, at ombudsman@arb.ca.gov or by calling (916)
323-6791. |
| Mission Statement |
| The mission of the Ombudsman Office is to provide
the public with access and assistance to the regulatory
process and encourage open communication to resolve complaints and
conflicts. |
| Our mission is to: |
- Promote an
understanding of California's air quality management system.
- Provide
guidance on air quality rules and regulations.
- Assist
small businesses in complying with air quality regulations.
- Help
with finding solutions to air quality compliance problems.
- And
to act as a clearinghouse for environmental information.
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|
The Ombudsman
gaining valuable
information about California's rice
industry issues.
|
What is an Ombudsman?
|
| An Ombudsman serves
as a friendly advisor to individuals with unresolved complaints and
acts to ensure a fair resolution of the situation. ARB's Ombudsman
operates independently of division staff, reporting directly
to the Chairman of the Board. Essentially, the Ombudsman and her staff act as an unbiased
party during disputes. The Ombudsman can investigate a
complaint and make a recommendation, but has no
direct, legal authority to make or reverse a decision. |
|
What can the Ombudsman do for me?
|
| Frequently,
small businesses, community activists, and private citizens do
not have the necessary resources to play a major role
in the
development of regulations that affect them. If you have an
interest in a specific air quality issue, the Ombudsman and
her
staff can help you gain access to the regulatory process. We want
everyone who chooses to do so, to have an opportunity to participate in
the development of California's air quality programs. We
will work with you to determine ways in which you can get
involved. |
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| In
addition, the Ombudsman and her staff will investigate your
complaint or concern with the fairness of rules, regulatory
development, and program implementation at the federal, state
and local levels. We will work with you and air quality
managers
to develop a fair solution in a nonadversial manner. The Ombudsman does
not advocate for either party. The Ombudsman's job is to
consider
all information in an unbiased way and to aid in the resolution. |
Learning about
Enhanced Vapor
Recovery Systems
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Important Links
 Goods Movement
Portable Equipment
Registration Program
 Climate
Change
Business
Assistance
Links
to Information on ARB's Website
|
