Subject Top Page: Air Pollution Complaints

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Contact the Enforcement Program

This page last reviewed May 9, 2008

The ARB's Complaint Program conducts special investigations of air pollution complaints from all over the state of California, monitors the ARB's complaint hotline and informs Air Pollution Control Districts of possible violations of district rules and assists in conducting selected complaint investigations. To reach the ARB's Vehicle Complaint Hotline, please call 1-800-363-7660 or 1-800-END-SMOG.

IDLING BUS OR VEHICLE AT OR NEAR A SCHOOL
To report a bus or commercial vehicle idling at or near a school.
IDLING COMMERCIAL VEHICLE
To report a commercial vehicle idling in excess or unnecessarily.
SMOKING or IDLING LOCOMOTIVE
To report a locomotive idling or smoking excessively.
SMOKING VEHICLE
To report a vehicle (car, truck or heavy-duty vehicle) that is smoking excessively while in operation on a local street or on the highway.
OTHER AIR POLLUTION COMPLAINTS
To report an air pollution complaint not listed above, which may include open burning, factory emissions, or restaurant emissions, please email Verna Ruiz with the details of your complaint or telephone the ARB Complaint Hotline at 1-800-952-5588.

TELEPHONE HOTLINES	Vehicle Complaint Hotline: 1-800-END-SMOG General Air Pollution Complaint Hotline: 1-800-952-5588
COMPLAINT RESOLUTION	If you would like to learn more about how to resolve air pollution complaints, please review the ARB's Complaint Resolution Protocol (in English or Spanish.)
U.S. EPA JURISDICTION	To file a complaint that falls under Federal Jurisdiction, please go to the USEPA's Compliance and Enforcement page.

CONTACTS

Air Quality Complaint Investigations: Please contact Carl Brown by email at cbrown@arb.ca.gov or by telephone at (916) 323-8417.
Idling Vehicle Complaints: In Southern California, please contact Hortencia Mora by email at hmora@arb.ca.gov or by telephone at (626) 350-6590; In Northern California, please contact Renae Hankins by email at rhankins@arb.ca.gov or by telephone at (916) 322-8275.
Locomotive Complaints: Please contact Les Simonson by email at lsimonso@arb.ca.gov or by telephone at(916) 322-6905.
Smoking Vehicle Complaints: In Northern California, please contact Renae Hankins by email at rhankins@arb.ca.gov or by telephone at (916) 322-8275; In Southern California, please contact Hortencia Mora by email at hmora@arb.ca.gov or by telephone at (626) 350-6590.

ARB Enforcement Program