ARBER User Help

Contact

Information submitted must be true, accurate, and complete.  Within 30 days of a change in ownership or compliance status, the new information must be entered in the ARBER system.  This includes updates to the company profile and primary contact information.  Failure to report updates or submittal of false information is a violation of State law subject to civil and criminal penalties.

All fields with an asterisk (*) are required fields.

The following fields appear when registering your company account for the first time.

User Id*

Enter a User Id containing letters and/or numbers.  This must be unique.

Password*

Enter a password of your choice that is 8 - 20 characters.  This field is case sensitive and does not accept spaces.

Password Confirm*

Enter your password again.  This must exactly match the password you previously entered.

Salutation

Select a salutation from the drop-down list.

First Name*

Enter your first name.

Last Name*

Enter your last name.

Email Address*

Enter your email address where you wish to be contacted.  This may be different from the primary contact email used for your company.

Telephone

Enter your phone number where you wish to be contacted.  This may be different from the primary contact phone number used for your company.

Ext

Enter the extension for your telephone number, if applicable.

Company Name

Enter the name of the company you are associated with.

Hint Questions*

Select a hint question for each of the five drop-down hints.  These will be used for resetting your password if you forget.

Hint Answers*

Enter the answers to the five hint questions you selected above.

The following fields only appear when selecting User Account Administration under the Account Admin tab near the top left of ARBER.

ARBER User Account Administration

Depending on your user's permissions within your company, you may not have access to all the options listed below.

Status*

Select Enabled or Disabled.  This determines whether the user is able to log in.

Program Selection

Select which programs the user will have access to and what permissions they will have.

If you check the box indicating the user is a Company Administrator, they will have full access to all equipment types and administrative features within your company.

You can also select the user's permissions for each program individually.  There are four levels.  Access to administrative features is determined by the highest level of permission granted.

  • Administrator
    • Full access to all functions related to that equipment type
    • Full access to all administrative features within your company
  • Staff
    • Full access to all functions related to that equipment type
    • Access to all administrative features, except adding users, editing other users, and changing user permissions
  • Read Only
    • Access to view and run reports related to that equipment type
    • No administrative features
  • Blank (No Selection)
    • No access to any features related to that equipment type
    • No administrative features

Default Login

Select whether the user will immediately see more detailed information about the indicated equipment type after logging in.  A blank selection will result in the user seeing the home screen after logging in.

These screens can be accessed at any time by clicking directly on the Home and TRU tabs near the top left of ARBER.

Home and TRU tabs on ARBER

If you have any further questions, please contact the ARBER Help Line.

Email:  arber@arb.ca.gov

Phone:  888-878-2826