The Office of the Ombudsman
This page last reviewed May 2, 2017
What is an Ombudsman?
as an impartial resource for individuals with unresolved complaints and
acts to ensure a fair resolution of the situation.
The Ombudsman investigates complaints, researches and
clarifies facts, and seeks
mutually workable outcomes. ARB's Ombudsman
operates independently of division staff, reporting directly
to the Chairman of the Board. However, the Ombudsman cannot
existing rules or decisions.
How can the Ombudsman's Office help me?
Frequently, small businesses, community activists, and private citizens do not have the necessary resources to play a major role in the development of regulations that affect them. To address these issues, the Office of the Ombudsman oversees ARB's Business Assistance Program and Air Quality Education Program. The office staff gives individuals access to resources and contacts that can aid in addressing environmental compliance requirements, financial resources, and air quality educational materials. We will work with you to determine ways in which you can get involved in understanding more about regulations that may impact you.
For further assistance specific to your region, please refer to the Ombudsman Regional Contact Map to contact the designated Ombudsman staff member.
Resources: Click on the topics below to view more information [View All Topics] [Close All]
- America's Small Business Development Center Network for California, Map by Region
- Central California Small Business Development Center Network (UC Merced Regional Network).
- Los Angeles Regional Small Business Development Center Network (Serving Los Angeles, Ventura & Santa Barbara Counties)
- Mission Community Services Corporation and the Women’s Business Center (Serving Kern, Monterey & San Luis Obispo Counties)
- Northeastern CA Small Business Development Center Network (Serving California Northeast of Sacramento)
- Northern CA Small Business Development Center Network (Serving the Greater San Francisco Bay Area)
- Orange County/Inland Empire Small Business Development Center Network (Serving Orange, San Bernardino & Riverside Counties)
- Sacramento Small Business Resource Guide
- San Diego & Imperial Regional Small Business Development Center Network (Serving San Diego & Imperial Counties)
- Air Pollution and What You Can Do
- Air Quality Index
- ARB Climate Change Kids Corner
- Climate Curriculum Resources
- CoolCalifornia - Schools Tab
- Drive Clean Guide
- KnowZone (Kid Stuff, Student Stuff, Teacher Stuff)
- Plug-In Electric Vehicle Resource Center
- Request a Speaker (or participation in an event)
- California Common Core State Standards
- California Education and the Environment Initiative
- California Environmental Education Interagency Network
- California Next Generation Science Standards
- California Regional Environmental Education Community
- Teaching Climate Literacy- National Oceanic and Atmospheric Administration
- US EPA: Climate Change - What You Can Do at School
- US EPA Environmental Education
is the difference between
California Air Resources Board and local air districts? How do I
determine and contact my local air district?
The primary difference between CARB and local air districts is that
air districts are responsible for stationary sources. CARB is
responsible for reduction of greenhouse gases and monitoring toxic air
mobile sources, and vehicle emission standards. To determine
your local air district click here. To
find contact information
for the district, refer to the Local Air District
following resources will be helpful in providing information about
Board’s Clean Vehicle Rebate Project:
For general information, refer to this site. The Buying Guide for Clean and Efficient Vehicles within California is useful in assessing where to purchase clean vehicles. To apply for a rebate refer here; to determine your income eligibility refer here. The High Occupancy Sticker Program determines eligibility for carpool stickers. Finally, this may be useful in calculating incentives/savings associated with a purchase.
This pdf, A Public
Participation Guide to Air Quality
Decision Making, provides an overview of the public process
Furthermore, How to
in the Rulemaking Process
also provides an explanation of how/when CARB responds to public
comments. Upcoming board
meetings and the Board’s responses to received
comments at board hearings are available at this site
along with each hearing’s
transcripts, agenda and video.
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concerns or just need some
answers? Contact us, we are here to help you.
Contact the Ombudsman and her staff at email@example.com or by calling (916) 323-6791. Toll free calls can be made at (800) ARB-HLP2 (800 272-4572).
Para asistencia en Espaņol, llame (916) 324-1503.
Please report broken links to firstname.lastname@example.org
Sign-up for our Listserv and stay up to date on what we are doing. You can find our listserv at this link: Ombudsman Listserv