Complaint Resolution Protocol

This page last reviewed June 2, 2008

On December 13, 2001, the California Air Resources Board (ARB) approved Policies and Actions for Environmental Justice, and made specific commitments related to the Policies. One such commitment was to review and improve existing complaint resolution protocols. The intent of the Protocol is to ensure timely and effective resolution of air pollution complaints and to inform the public of the process.

Complaint Resolution Protocol (PDF)   English   Spanish

Also, you may wish to file an air pollution complaint.