Comment Log Display

When I travel or forget to charge at home I depend on the DC fast
chargers and they are not in good shape. I struggle to get the port
into my plug. Many times the Electrify America cable will not reach
my Bolt plug because it is in front of the passenger car door. I
have noticed people with the Ford Mach E struggling to make it work
as well. I have to back in and sometimes even that doesn't work. I
was down to 30 miles yesterday in Los Gatos and the EVgo charge
card reader wasn't working so I couldn't use either charger. All of
the brands seem to have trouble accepting my credit card payment so
I have to use the app. EVgo app I couldn't get to download
yesterday and you can imagine how scary it was to be down to 30
miles and have them not take my credit card. I spent 20 minutes
struggling and had to abandon it. Luckily there was an Electrify
America station nearby, but I had to use the app because it kept
declining my credit card. I bought coffee 5 minutes later so it's
not my credit card. It shouldn't be this hard. I also have to
search for the stations using the plug share app to see if I'm
close or not because there are NO SIGNS. I almost hit someone at a
huge mall because I was searching for the charger. This is insane!
Why are there no signs? Even when there are not credit card payment
issues these chargers fail for no good reason. I don't know how
people who don't have a home charger do it. We won't get to 100%
EVs like this. These companies have to do better so all chargers
accept credit cards, the chargers can work like they are supposed
to and the cables reach all cars. Otherwise people will stick with
gas and that's not how we keep the air clean and a planet
temperature that's hospitable to living things. One more thing why
are so many of these in the middle of nowhere? I would like them at
rest stops on major highways and not in some offbeat location I
wouldn't feel safe charging in at night. Thank you.